Customer onboarding
For welcome e-mails, in-app help or a help-center article: one short video per key step, so new customers reach their first success fast.
Creates a project with this brief in your studio. You can change everything before rendering.
Example subject
“Getting started: create your first project and invite your team”
Prefilled in the studio. Replace it with your own topic.
- Audience
- Beginners
- New customers in their first days with your product.
- Target length
- 45–60 s
- Short
- Look
- Light
- Product, bright background
- Starting point
- An idea
- One sentence is enough; you can paste a script instead.
What to prepare
- The single goal of this video
- The exact steps and button names
- Where to get help
- Your colors and logo, if you use the brand look
Suggested structure
The beats that work for this kind of video, in 45–60 seconds.
- 01What they will achieve in this video
- 02Step 1
- 03Step 2
- 04Step 3
- 05What to do next
Notes for the engine
Prefilled in the studio, so the video follows this brief. Edit them freely.
One task only. Use the exact names of buttons and menus. Friendly, encouraging tone.
Must show: Each step numbered on screen
Avoid: More than one task per video